Privacy Policy

Personal information means information about an individual user that can identify that user through name, address, telephone number, email address, company name, or other descriptions. Information that cannot identify a user by itself but can be easily matched with other information and thereby identify a user is also included.

• Sending communications and notices related to use of services
• Requesting materials from advertising companies or organizations based on a user's application
• Accepting reservations for seminars and individual consultations and contacting applicants
• Temporary backup storage related to service operation
• Accepting applications for surveys, campaigns, and similar programs, contacting winners, and sending gifts or rewards
• Accepting applications from monitors or interview subjects for article creation and contacting those subjects
• Sending newsletters, notices, and other information to users who have separately consented
• Contacting users who have separately consented for interviews or survey requests
• Responding to opinions and inquiries regarding LodgeGeek Co., Ltd.

Property information provided by advertisers such as real estate companies will, in principle, be processed so that individuals cannot be identified, and then used for the following purposes.

• On-site investigation of property information related to advertising placement, including registry checks
• Creating statistical data, conducting research, aggregation and analysis based on that data, and distributing or publishing survey results outside the company

As a rule, the company will not provide personal information to third parties without the user's consent. We provide such information only after identifying the recipient and the information to be provided and obtaining the user's consent. However, we may provide personal information without consent in the following cases to the extent permitted by applicable laws and regulations.

• When the company determines that the user may cause disadvantage to a third party
• When disclosure is especially necessary to improve public health or promote the healthy development of children and it is difficult to obtain the user's consent
• When cooperation with a national agency, local government, or their contractor is necessary for legally prescribed duties and obtaining consent may impede those duties
• When disclosure is requested by a court, public prosecutor's office, police, bar association, consumer center, or a similar authorized body
• When the user explicitly requests disclosure or provision to a third party
• When disclosure or provision is permitted by law
• When all or part of personal information handling work is outsourced within the scope necessary to achieve the purpose of use
• When personal information is provided due to business succession such as merger and is handled within the scope of the pre-succession purpose of use

In the following cases, the company assumes no responsibility for acquisition of personal information by third parties. For handling of personal information by advertisers, please contact each company or organization directly.

• When the user applies for materials or similar services and discloses personal information to an advertiser
• When the user is unintentionally identified through information entered into the service
• When someone other than the user obtains information that can identify the user, such as an ID or password
• When the user provides personal information on an external website linked from this service and that information is used

The company may outsource part or all of operations that handle personal information. The company remains responsible for handling of personal information by outsourced contractors.

The company may create statistical data processed so that individuals cannot be identified based on personal information provided. The company may use statistical data that cannot identify individuals without restriction.

Users may view, correct, add, delete, or suspend use of personal information registered in this service at any time. As a rule, only the user may request notification of the purpose of use of personal information.

However, the company may decline disclosure if it may harm the life, body, property, or other rights and interests of the user or a third party, may significantly impede proper implementation of the service, or would violate other laws and regulations. The company may also decline suspension of use or provision to third parties when it would require substantial cost or is otherwise difficult, and when alternative measures necessary to protect the user's rights and interests are taken.

The company endeavors to process provided personal information accurately. However, the user is responsible for ensuring that the provided personal information is accurate and up to date.

The company endeavors to implement appropriate security measures to prevent loss, misuse, or alteration of personal information under its control. Personal information is stored in a secure environment that cannot be accessed by general users.

The company verifies identity using information that can identify an individual, such as name, address, telephone number, date of birth, email address, member number, or password, when users register for web services, use services, or request disclosure, correction, deletion, or suspension of use of personal information. The company is not responsible if someone other than the user obtains and uses information that can identify the user.

The company uses cookies to protect user privacy, improve convenience, distribute advertisements, and obtain statistical data. The company may also use technologies such as cookies and JavaScript to acquire non-identifying attribute information provided at registration, such as age, gender, occupation, and residential area, as well as behavioral history on the website. Cookies and behavioral history do not include personal information.